In the site : https://event.spb.eu
By mail: firstname.lastname@example.org
By post: SPB - Weezevent.com - CS 90000 - 76095 Le Havre Cedex
During your claim submission, we will need several information, please keep at hand the following elements:
On the site: https://event.spb.eu
By mail : email@example.com
By post : SPB - Weezevent.com - CS 90000 - 76095 Le Havre Cedex
Several reasons mays lead us to ask documents again :
Your claim number is the identification number for your claim. It enables you to:
You may follow your claim management in the site logging in to your account.
You may also receive the information by email when an email address has been registered.
Usually 72 hours are necessary for documents to be managed.
Log on to the purchase site of your tickets, FAQ section and let yourself be guided.
The bank transfer will only be done into the subscriber account.
No, the tickets are kept by the Insurance.
You can waive your contract by logging in to your personal account.
The waiver right may apply in the following cases:
Your request must be made within 14 (fourteen) calendar days from the conclusion of the contract.
It must not be submitted after the covered show date.
No claim should have been submitted to our services.
Change your personal data?
To change your email address, your phone number, postal address or email:
How can I be sure my password is secure?
Using a secure and secure password for your personal space reduces the risk of someone else gaining access to your account without your permission.
Your password should be easy to remember, but complex enough not to be discovered.
Use at least 8 characters and avoid common combinations.
Make sure to create a password consisting of at least 8 characters and a combination of letters, numbers, and some symbols (for example, #, $,!).
To increase the security of your password, choose a single phrase that contains multiple words and symbols.
The longer your password, the harder it is to guess.
Avoid common words and do not use a combination of words and numbers. This combination is used too frequently to be secure.
Use a password manager
Password management tools are useful for storing and organizing your passwords.
This is a simple and effective way to get a unique and secure password for all your online accounts.
Reset your password
Here's how to reset your password: